The WordPress AI Chatbot that never makes things up

You pay your AI provider directly at their rates — there is no per-message fee from us and no message credits to top up. Because only the relevant passages of your content are sent with each question rather than your whole knowledge base, a typical answer is a few hundred tokens instead of several thousand, which is the single biggest factor in keeping the bill small. You also set a monthly message cap; once it's hit, the assistant serves your fallback message with your phone number instead of calling the AI, so the cost can never run away from you.

The free tier is genuinely useful, not a demo: the full chat widget on every AI provider, indexing for up to 25 pages, lead capture with email alerts, one location, and your branding. It completely solves the problem for a small single-location site. Pro ($29.99/year) is for businesses that outgrow it — unlimited indexing, the knowledge-gaps report, custom lead fields, CRM integrations, human handover and spend analytics. And if you'd rather have the whole thing set up for you, that's the done-for-you work we sell alongside it.

Lifetime updates are included. Every new feature, new provider and fix ships to you at no extra cost, and there's no renewal invoice a year later to keep the plugin working.

Yes. If your workflow doesn't fit a settings screen — querying a booking engine, reading live stock from an ERP, a WhatsApp or Instagram channel, a multi-step qualification flow, vector search, private or self-hosted models, or a white-labelled build for an agency's client base — we build those as bespoke projects. Bring the requirement to the call and we'll tell you honestly whether the plugin already covers it or whether it needs custom work.

That is the specific problem this plugin was built around. It only answers from the content you indexed plus the business facts you typed in. When the answer isn't there, it's instructed to say so plainly, offer your phone or email, and log the question — rather than guess. Stay-on-topic mode also makes it decline general knowledge, news, coding and maths questions. And it will never give medical, legal or financial advice; it points to a qualified human instead.

Every question it couldn't answer goes into a Gaps report — deduplicated, fingerprinted and ranked by how often it was asked. You type the answer into the row, press save, and it's added to the knowledge base and re-indexed immediately. That list is also the best content brief you'll get: it's literally what your customers want to know and your site doesn't say.

Into your WordPress database by default, plus any combination of email alerts, a JSON webhook (Zapier, Make, n8n, Google Sheets, HubSpot, your own endpoint — optionally HMAC-signed so you can verify it came from your site), Zoho CRM with field-level mapping, or Supabase. There's a one-click CSV export with every custom field as its own column.

Yes. It's a floating bubble by default, so no theme changes are needed at all. If you want it inline, there's a Gutenberg block, a [wp_ai_chatbot] shortcode for a chat panel, and a [wp_ai_chatbot_form] shortcode for a plain lead form using the same fields. Needs WordPress 5.8+ and PHP 7.4+.

You pick a tone preset — professional, concise, friendly, enthusiastic or calm — and then add your own rules in plain English, one per line. Things like “never quote a price without adding that it depends on a survey”, or “always refer to clients, never customers”. Those rules go into every reply. It's also hard-coded to refuse medical, legal and financial advice and point to a qualified human instead, which matters if your brand carries professional liability.

There's a consent gate with your own wording and privacy policy link before any details are collected, a retention window that purges old transcripts and leads on a daily cron, and registration with WordPress's own export and erase tools so a data request under Tools → Export/Erase Personal Data returns the right records. Raw IP addresses are never stored — only a salted hash used for rate limiting. Deleting the plugin does not wipe your leads unless you opt in.

Yes — that's a common use. Each site runs its own key, branding, knowledge base and CRM destination. Bring your client list to the call and we'll talk through the right arrangement for the number of sites you're running.